Privacy Policy | FSX Chemical

Last Updated: June 2026

FSX Chemical respects your privacy and is committed to protecting the information you share with us through this website. This Privacy Policy explains what information we collect, how we use it, and how you can contact us regarding your personal information.

1. Who We Are

This website is operated by FSX Chemical, an international-facing platform supported by Foshan Fushixin Polymer Fiber Co., Ltd.

Our business focuses on CMC, CMS, Sodium Alginate, Digital Printing Paste and textile printing thickener solutions for industrial and B2B customers.

2. Information We Collect

When you contact us through this website, we may collect information needed to respond to your inquiry and provide product or technical support.

Name
Company name
Business email address
Phone number or WhatsApp number
Country or region
Product interest
Inquiry message and technical requirements
Uploaded files, when you choose to provide them

We may also collect basic website usage information through cookies, analytics tools or server logs, such as browser type, visited pages, referring pages and general location information.

3. How We Use Your Information

We use the information you provide to support normal B2B communication, product evaluation and customer service.

Respond to your inquiry
Recommend suitable products or grades
Provide quotations, samples, TDS, SDS, COA or related documents
Communicate about technical requirements, packaging, delivery or cooperation
Improve our website, products and services
Maintain business records and protect website security

We do not sell your personal information.

4. Sharing of Information

We may share your information only when necessary for business communication or service delivery.

Internal sales and technical teams
Manufacturing, quality control or logistics teams when needed for order support
Website hosting, email, analytics or form service providers
Legal or regulatory authorities when required by applicable law

We require service providers to handle information in a reasonable and secure manner.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor activity and enhance user experience.

You can control or delete cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect the information submitted through our website. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We keep inquiry and business communication records only for as long as necessary to respond to your request, provide services, maintain business records, or comply with legal and operational requirements.

8. Your Rights

Depending on your location and applicable laws, you may have the right to request access, correction or deletion of your personal information.

To make a request, please contact us using the contact details below.

9. International Communication

As an international B2B supplier, we may communicate with customers, distributors and service providers in different countries or regions.

By submitting information through this website, you understand that your information may be processed for international business communication and support.